About us – Operating Structure

Transpharm, a division of Shoprite Checkers, one of South Africa ‘s largest pharmaceutical wholesalers and distributors and a tenant in one of
our upgraded industrial properties

OPERATING STRUCTURE

City Property provides the specialist leasing, portfolio management and marketing skills necessary to deliver excellent customer service to our tenants on our behalf. It is mandated to secure an appropriate mix of tenants for the various sectors of our diverse portfolio at rentals that allow us to create stakeholder value using an innovative approach to retaining tenants and keeping vacancies low.

B-BBEE COMPLIANCE & TRANSFORMATION

Our operating model

The new management agreement between City Property and Octodec was implemented with effect from 1 July 2018. The services that City Property has undertaken to provide for and on behalf of Octodec are summarised below:

Property management Asset management Specialist services
City Property is responsible for
all services that are typical of
traditional property management. These include leasing, billing, collections, utility management,
property accounting and expense management.
As part of the “all-in” service
rendered by City Property, it sources and advises on investment opportunities, sales and acquisitions (including ancillary processes such as feasibilities and due diligence investigations), and financial management. It monitors the regulatory environment and advises on income enhancing opportunities.
Certain specialist skills have been developed to manage the unique challenges prevalent in the Octodec portfolio. These include the establishment and maintenance of various stakeholder relationships,
tenant installation services, repairs and maintenance, risk, legal, HR, IT, compliance and account management, as well as credit control.